More about Chanson Pinot Noir ...
Product Origin; Burgundy, France Allergens Guide; Sulphites Vintage guide; 2011 Care Details; Store away from Heat and light sources Grapes Guide; Pinot Noir Vintage Notes; After a very cold winter and a demanding spring, the hot summer was regularly interrupted by cold and rainy intervals which early september gave way to a bright and warm weather, that speeded up the maturation of the grapes. Harvest began in the last days of September under a bright sunshine. Tasting Notes; The colour is light, typical of Pinot Noir. The nose is smoky with raspberry, sour cherry and a hint of vanilla . . . the nose also has typical signs of Pinot, namely hints of Beetroots or, more apropos, earthy notes. Have no fear: those earthy notes are supposed to be there. The palate has plenty of tannins and acidity at this time but also puts cherry, vanilla and beets onto the tongue to go along with a bit of woodsy flavour. It's a great wine to cut your teeth on Pinot and get to know the fabled grape from this part of the world. Enjoy Chanson Pinot Noir with; Duck along with Roasts; "The lighter red Burgundies, such as this one, are perfect for drinking alongside white meats and more full flavoured fish, such as salmon and tuna. Serve cool rather than chilled, to emphasise the tangy red currant and cherry fruits." John Wilson, Irish Times
About Chanson Père & Fils ... Established in Beaune in 1750, their cellars are in one of the bastions of Beaune's town walls. Chanson was taken by Champagne Bollinger in 1999. With the will and financial clout, Chanson has been turned around and an internal culture has been established of being, once again, a leading domaine. They have 40 hectares of vines including 25 hectares of prime vineyards in the Beaune appellation. Chanson also claims to have the highest ratio of domaine to négociant wine of any of the major merchants. Vineyard manager Jean-Luc Parent has introduced hard pruning, organic methods where possible and separate vinification of different plots. 

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13% 75cl best-known black Burgundy's Chanson Chansons cherry Classic combined Confuron elegance fruit Jean-Pierre lovely Noir Pinot power prominently silky texture village Wine winemaker

We want you to be completely satisfied with our goods. However, despite our best efforts, things do go wrong, parcels do go astray, or perhaps its not the right colour. Regardless, we want to make sure we put them right as quickly as possible. So to return goods, we need to give you a Return Merchandise Authorisation (RMA); please dont send anything back without contacting us, and obtaining an RMA.

To Return Goods, and get a RMA

If you want to return goods to us ...

1. please log in to your account
2. under Orders, select the Previous Orders tab.
3. from there, select the relevant order number
4. click on the RMA link, which is towards the right hand side
5. Please provide as much information as possible as to why the product/s are unstaisfactory
6. await our reply (if we havent replied within 48 hours, please call to ensure we have received your request)

Refunds ... The Cheese and Wine Shop of Wellington offers a full refund on all goods that you may be dissatisfied with (this includes Sale items). Customers who send back unwanted goods that are not damaged will receive the value of the item purchased less the delivery costs.
 
Unsuitable or defective items may be returned for refund or exchange providing they are received within 7 working days of the original delivery date in brand new, unused condition, in the original undamaged packaging (with labels intact, including hygiene strips)

Please ensure that your return is accompanied by a note stating your name, address, email address, contact telephone number, order number, RMA and the reason for the return and what refund/exchange you require. (As agreed in the RMA)
 
We will consider the overall condition of the product being returned when making a refund. As soon as we receive your goods we will process your request for a replacement item or refund. We will notify you via email as soon as your request has been processed.
 
You will need to pay the cost of returning goods to us, unless the goods are defective in which case you will receive a full refund including your postage and packaging costs. Proof of return and postage will be required should an item be lost in transit. Neither refunds nor replacements can be made until such proof is provided. We strongly suggest you get a Certificate of Posting from the Post Office when you send an item back.

All refunds are applied to the credit/debit card used to make the original purchase unless otherwise notified. Refunds will be furnished within 30 days of the agreement to refund.
 
If you have requested a refund, or replacements of a lower value than the returned goods, a refund will be credited back to the card used to pay for the original order. We will let you know as soon as the refund has been processed.

If you have requested replacements of a higher value, you will need to contact us to make the additional payment.
 
Sending Goods back..

Once you have a return number from us, and you need to return the goods ... please enclose your order number and ensure all items are well packaged to prevent damage. We recommend using a tracked service to ensure they reach us.

Please send them to;