Job - Shop Shift Leader

Vacancy type; Shop Shift leader

Code; Shop1

Start date; Immediate

Hours of work; Various part time hours available; 8-32 hours per week, will include Saturday and Mondays. Additional hours required in the busy Christmas period, and to to cover staff holidays or illness. 

Required experience and skills; This position involves a wide range of tasks, including advising and serving customers, processing web orders, along with moving and replenishing stock, and carrying out housekeeping and cleaning activities according to set procedures. You should also be numerate, with good communication skills. 

What you will do ... the jobs diverse, with a wide and interesting range of tasks. You will care for our products from the moment they arrive until they are selected for sale. Ensure that our fresh produce reaches the customer at the right level of maturity, and in the best possible condition. You will be responsible for fulfilling orders from our web site: selecting, cutting, wrapping, labelling and packing cheeses, deli and shop items.

You will liaise with our cheese buyer and with cheese-makers to ensure that our quality, profile and age specifications are met. You will maintain accurately all required technical information (descriptions, information sheets, specifications)
and will be scrupulous and vigilant with regard to all aspects of food safety, hygiene, and Health & Safety, and follow the jobs set procedures.

You will be required to work in any area of the shop to support the wider team as required, and will be required to maintain the necessary business dress and hygiene standards. There is a thorough cleaning of your work stations and areas on a daily basis, and you will have a eye for detail, along with good numeracy skills.

Desirable experience skills and qualifications; Previous work in food service or retail an asset, but a willingness to learn most important. You will be passionate about Cheese, Chocolates, Wines and fine foods, and like to share your knowledge. 

You will be;
  • Confident and motivated.
  • ‘Hands on’ and proactive.
  • Work well independently, or contributing to the team
  • Have good Inter-personal and communication skills.
  • Honest and a loyal team member.
  • Supporter of continuous change and improvement.
The ideal candidate will have:- Previous experience in a similar role, or restaurant experience, either front of house or kitchen.

Duties & Responsibilities; Responsible for serving and dealing with shop and web customers. You will be focused on delivering consistent, outstanding customer service. You will need to have a flexible and positive approach to tasks, work well under pressure, and enjoy a varied selection of tasks through the day. You will be responsible for opening and closing the shop, and cashing up.

Hours; 8.45 - 5.30, or 9.00-5.30. Christmas shifts advised in November

Work environment; Shop or storeroom based, dependent on shifts

Interested?  If you have food experience, are physically able to work unsupervised, with great attention to detail, then we would love to hear from you – but please remember that an interest in good food is a must.

To apply for this position, please quote Shop1 in the subject line and send your CV and a short covering letter, telling us about yourself, your salary expectation, and why you think this is the right position for you.