Delivery Service and Prices Explained
Cheeses require a chilled delivery; we recommend using the Royal Mail Guaranteed Service. We pack the parcels with plenty of Ice to ensure the Cheeses arrive cold, and delivery is by 1.00PM. If your delivery arrives after this time, you can claim a refund of the delivery fee from Royal Mail.
Some customers choose the Royal Mail Next Day Tracked 24 Hour Service, where Royal Mail aims to deliver the next working day. In the rare occasions that there is a delay, the cheeses are still nice and cold on arrival. Delivery time is anything from 8.00am till 5.00pm, possibly even later during the Festive period.
Please Note if you select the Next Day Tracked service, this IS NOT GUARANTEED, and The Cheese and Wine Shop isn`t responsible for the delay.
Royal Mail Guaranteed* Next Day by 1.00pm Guide Pricing
| Upto 2Kg | 15.99 |
| 2 - 10Kg | 22.99 |
| Upto 20Kg | £25.99 |
* Guaranteed by 1.00Pm, if failed, guaranteed is limited to a refund of delivery cost
Royal Mail 24 Next Day Tracked
| Upto 5Kg | £6.99 |
| Upto 5-10Kg | £12.99 |
| Upto 10-20Kg |
£16.99 |
* Delivery aim, next day from dispatch
Royal Mail 2 Day Service (Suitable for Wines, Grocery's; NO CHEESE)
| Upto 10Kg | £9.99 |
| Upto 20Kg | £12.99 |
* Delivery aim, day 1 from dispatch
These delivery times are for guidance and are not a guarantee. We can not take responsibility for length of delivery time once an item is dispatched from us to our carrier.
If you select a delivery date please bear in mind that while we will always ship an order the day before this date we use a third party courier and delays can happen. If your order is for an event such as a birthday, a party or a wedding we would always recommend arranging the delivery a good 3-4 days before the event, assuming you have enough storeage space.
In the rare event of any specific cheese stock shortage we may substitute a cheese with a like for like replacement so as not to delay the shipment.
Delivery is only working days and Saturdays therefore we ship orders from Tuesday to Friday to arrive Tuesday to Saturday. We do not deliver ON Mondays.
Please note that certain parts of the British Isles including the Islands and the Scottish Highlands are harder to get to and therefore increase the chance of longer delivery times.
For delivery costs to these areas or if you are unsure if we deliver to your area, please contact us with the full delivery address, by email at; shop@thecheeseandwineshop.co.uk or call us on 01823 662899
When do we deliver?
Deliveries are made Wednesday to Friday, with Saturday delivery an extra cost option. A delivery date that suits you can also be chosen, earliest delivery for theses orders is 2 working days lead time.
Upon checkout, alternative delivery instructions must be given & a telephone number in the event you are not in to accept the goods.
These instructions can be, but are not limited to the following examples “leave by side near gate” or “leave at number 12 South Street” (as long as it is a close neighbour on the same road/vicinity).
Delivery
At checkout you will choose your delivery day, and then will have several delivery options relevant for delivery of the goods you have selected.
You can choose a delivery day upto 3 months ahead. You will then choose a day that suits. You next choose a delivery service, and we will dispatch your goods to arrive on your chosen day.
Delivery Services explained
Next Day guaranteed by 1.00Pm; this is the recommended service to choose and use for cheese and other perishable items, or for ugent priority deliverys. Courier collects from us on Day 1, is delivered to you by 1.00pm next day.
Next Day; the courier collects your parcel from us on Day 1, and then aims to deliver it to you the next day.
48 Hour; this service is suitable for wine and grocery items, and the courier will collect your parcel on day 1, and aim to deliver it 2 days later.
Problems with delivery?
Track your parcel here.