Christmas Ordering and Delivery Information

Please note, many of our delivery slots are taken, and delivery days are fast running out.

When checking out, you will choose a delivery day at the checkout. Any days blanked out have already been taken and are unvailable. Please be mindful of your delivery day for when you need your cheese. Click here for a few essential pointers.

Please choose a date that suits. If there is any change to this, we will email or call you, but otherwise, your goods will arrive on the day you have selected. Please click here for information regarding dates on our Cheeses, and when you should order.

Please ensure you are in, or leave instructions for a safe place for the courier. Once the parcel has been dispatched, you will be able to liaise directly with the courier using the email link. We dont recommend delaying your parcel as we want the cheeses to reach you as soon as possible, ideally within 12-24 hours.

Cheeses; We strongly recommend selecting a Next Day by 1.00pm service, especially if its urgent, or important. If you don`t, and select our standard Delivery, these are sent overnight from us on a next day delivery service. Royal Mails terms are that this is a delivery aim, and is not guranteed.

Delivery time is anytime from 8.00am to 5.00pm, and if the parcel isn`t delivered, it defaults to their next available slot. During the busy Christmas period, this can be a day, two or more later. (especially if there is a weekend) 

Importantly, Royal Mail DO NOT prioritse the parcel. They do on a Next Day by 1.00PM. Learn more about Royal Mails delivery terms here.

All orders will be notified by email the day your order is shipped. 

A signature is required to acknowledge delivery. In order to give your cheese the best chance of getting to you in optimum condition we highly recommend adding a note in the box provided in the checkout of a suitable place to leave the order if you are not in or an alternative delivery address such as a nearby neighbor. NB this must be in the same street or within the immediate vicinity since a delivery to an extra address will be liable to an extra fee.

Non Chilled Delivery's; You can choose a next day, or the cheaper 2 day option. 

Courier delivery times are for guidance and are not a guarantee. We cannot take responsibility for length of delivery time once an item is dispatched from us.

If you select a delivery date please bear in mind that while we will always ship an order the day before this date we use a third party courier and delays can happen. If your order is for an event such as a birthday, a party or a wedding we would always recommend arranging the delivery a good 3-4 days before the event, assuming you have enough storage space.

If your order is a gift we will send it as quickly as possible and therefore, in the rare event of any specific cheese stock shortage we will substitute a cheese with a like for like replacement so as not to delay the shipment.

Please note this if you don`t want a replacement and would prefer to cancel.

Delivery is only working days and Saturdays therefore we ship orders to arrive Wednesday to Friday, or on a Saturday, if you have paid for a Saturday service. We do not deliver ON Mondays.

Please note that certain parts of the British Isles including the Islands and the Scottish Highlands are harder to get to and therefore increase the chance of longer delivery times. For this reason Saturday deliveries and choosing a delivery date are not available to these areas.