More about Taylors First Estate and Bix Chocolate ...

Rich, fruity and elegant. Very distinct. Supple, luscious in texture and well balanced. A full bodied, traditional port made in the classic, traditional port style.
Taylor's First Estate is a superb dessert wine and, like all classic full-bodied ports, its great with all rich cheeses, especially Stilton or Roquefort and is excellent paired with Brix Chocolate.

It is ready for drinking immediately, served at room temperature and should not need to be decanted unless the bottle has been kept for some time.

About Brix Chocolate: History ... Dr. Nick Proia, an Ohio pulmonologist, developed Brix when it became obvious to him that no chocolate on the market paired well with wine. Nick and his colleagues would get together monthly to share a few great bottles and friends would usually bring an appropriate cheese to enjoy with their favorite red. It seemed foolish to Dr. Proia to eat these fat-laden cheeses, after dinner, while trying to benefit from the health effects of wines.

Instead, Dr. Proia decided to try out the pairing of dark chocolate with wine and after trying all different varieties and “strengths”, he could find no happy medium. Either the chocolate was too much like eating candy or it was so bitter and complex that it would dominate a fine wine.

After a good deal of trial and error, Dr. Proia crafted the three blends of what would later be called Brix – the first chocolate specifically blended to compliment wine. At their root is single origin Ghanaian chocolate, known for its red fruit tones, mixed with the highest quality confectionary chocolate. The result is a blend so pure in flavor that it actually enhances those nuances found in great wines, without confusing the palate.

Whats it taste like ... Brix Chocolate is pure in flavour. It enhances the nuances found in great wines, without confusing the palate. This smooth dark chocolate has been specially selected to pair with Taylors First Estate, sharing a mutual richness and complexity.

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We want you to be completely satisfied with our goods. However, despite our best efforts, things do go wrong, parcels do go astray, or perhaps its not the right colour. Regardless, we want to make sure we put them right as quickly as possible. So to return goods, we need to give you a Return Merchandise Authorisation (RMA); please dont send anything back without contacting us, and obtaining an RMA.

To Return Goods, and get a RMA

If you want to return goods to us ...

1. please log in to your account
2. under Orders, select the Previous Orders tab.
3. from there, select the relevant order number
4. click on the RMA link, which is towards the right hand side
5. Please provide as much information as possible as to why the product/s are unstaisfactory
6. await our reply (if we havent replied within 48 hours, please call to ensure we have received your request)

Refunds ... The Cheese and Wine Shop of Wellington offers a full refund on all goods that you may be dissatisfied with (this includes Sale items). Customers who send back unwanted goods that are not damaged will receive the value of the item purchased less the delivery costs.
 
Unsuitable or defective items may be returned for refund or exchange providing they are received within 7 working days of the original delivery date in brand new, unused condition, in the original undamaged packaging (with labels intact, including hygiene strips)

Please ensure that your return is accompanied by a note stating your name, address, email address, contact telephone number, order number, RMA and the reason for the return and what refund/exchange you require. (As agreed in the RMA)
 
We will consider the overall condition of the product being returned when making a refund. As soon as we receive your goods we will process your request for a replacement item or refund. We will notify you via email as soon as your request has been processed.
 
You will need to pay the cost of returning goods to us, unless the goods are defective in which case you will receive a full refund including your postage and packaging costs. Proof of return and postage will be required should an item be lost in transit. Neither refunds nor replacements can be made until such proof is provided. We strongly suggest you get a Certificate of Posting from the Post Office when you send an item back.

All refunds are applied to the credit/debit card used to make the original purchase unless otherwise notified. Refunds will be furnished within 30 days of the agreement to refund.
 
If you have requested a refund, or replacements of a lower value than the returned goods, a refund will be credited back to the card used to pay for the original order. We will let you know as soon as the refund has been processed.

If you have requested replacements of a higher value, you will need to contact us to make the additional payment.
 
Sending Goods back..

Once you have a return number from us, and you need to return the goods ... please enclose your order number and ensure all items are well packaged to prevent damage. We recommend using a tracked service to ensure they reach us.

Please send them to;