More about Taylors 20 Year Port ...

Product Origin; Oporto, Portugal

Packaging;Bottle

Care Details; Store away from Heat and light sources

Grapes Guide; Blend of classic Port grapes including Tinta Barocca, Touriga Francesa, Touriga Nacional

Closure; Cork

Tasting Notes; Superb and finely-balanced tawny of outstanding richness and complexity.The additional years of ageing produce a fine balance between the rich, raisiny fruit and the nutty, honeyed finish – a taste to linger over

Drink Taylors 20 Year Port with; Lovely on its own or enjoy with fruit desserts, Cheese and especially good with Christmas Pudding. In the warmer months, enjoy it chilled.

About the Taylors, the Producer ... Taylor's is now over 300 years old. It remains a family firm, completely independent, owned still by relations of the original partners.
On the Atlantic coast at Oporto are the ancient lodges where Taylor's priceless ports slowly reach their glorious maturity. High up in the Douro Valley is Taylor Quinta de Vargellas, one of the world's truly great vineyards, comparable in quality to Chateau Latour. In between is the complex network of independent farmers, who have supplied Taylor's for generations, their press-houses and wine making establishments.

Taylor is accepted by most wine authorities to be the greatest of all port shippers, famous especially for its sublime and long-lived Vintage ports, which consistently fetch the highest prices at auction, and for old, distinguished Tawny ports. But Taylor's is also an innovative house, pioneering the successful Late Bottled Vintage style which has been copied by almost every other shipper.

The finest Port is produced from grapes grown on the steep and rocky slopes of the Upper Douro and its tributaries. Vines have been grown on these remote hillsides since pre-Roman times. In the 17th Century British traders, cut off from their supplies of Bordeaux by frequent wars with France, took a liking to the full-flavoured, robust wines of Portugal. Under the Methuen Treaty of 1703, England granted lower duties to Portuguese wines than to those of France and Germany, becoming for over a century the principal market for the wines of the Douro Valley. But these wines did not travel well, so the traders added brandy to fortify them against the rigours of their Atlantic sea voyage. Before long pure grape spirit was added during fermentation and Port, as we drink it today, was created.

Among the first of the early traders was Job Bearsley, who by 1692 was a Port shipper and partner in the firm which we know today as Taylor Fladgate & Yeatman. His 4XX (an old woolmark) is still cut into the walls of the Casa dos Alambiques, where Taylor Fladgate have made wine from 1744 to this day-apart from its short break as a field hospital for Wellington's troops. The 4XX mark still features on the company crest, and on every bottle.
Now in its fourth century, the company is still thriving, with wine quality remaining the firm's only consideration. Taylor's Port was, is, and will continue to be, one of the world's greatest wines.

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We want you to be completely satisfied with our goods. However, despite our best efforts, things do go wrong, parcels do go astray, or perhaps its not the right colour. Regardless, we want to make sure we put them right as quickly as possible. So to return goods, we need to give you a Return Merchandise Authorisation (RMA); please dont send anything back without contacting us, and obtaining an RMA.

To Return Goods, and get a RMA

If you want to return goods to us ...

1. please log in to your account
2. under Orders, select the Previous Orders tab.
3. from there, select the relevant order number
4. click on the RMA link, which is towards the right hand side
5. Please provide as much information as possible as to why the product/s are unstaisfactory
6. await our reply (if we havent replied within 48 hours, please call to ensure we have received your request)

Refunds ... The Cheese and Wine Shop of Wellington offers a full refund on all goods that you may be dissatisfied with (this includes Sale items). Customers who send back unwanted goods that are not damaged will receive the value of the item purchased less the delivery costs.
 
Unsuitable or defective items may be returned for refund or exchange providing they are received within 7 working days of the original delivery date in brand new, unused condition, in the original undamaged packaging (with labels intact, including hygiene strips)

Please ensure that your return is accompanied by a note stating your name, address, email address, contact telephone number, order number, RMA and the reason for the return and what refund/exchange you require. (As agreed in the RMA)
 
We will consider the overall condition of the product being returned when making a refund. As soon as we receive your goods we will process your request for a replacement item or refund. We will notify you via email as soon as your request has been processed.
 
You will need to pay the cost of returning goods to us, unless the goods are defective in which case you will receive a full refund including your postage and packaging costs. Proof of return and postage will be required should an item be lost in transit. Neither refunds nor replacements can be made until such proof is provided. We strongly suggest you get a Certificate of Posting from the Post Office when you send an item back.

All refunds are applied to the credit/debit card used to make the original purchase unless otherwise notified. Refunds will be furnished within 30 days of the agreement to refund.
 
If you have requested a refund, or replacements of a lower value than the returned goods, a refund will be credited back to the card used to pay for the original order. We will let you know as soon as the refund has been processed.

If you have requested replacements of a higher value, you will need to contact us to make the additional payment.
 
Sending Goods back..

Once you have a return number from us, and you need to return the goods ... please enclose your order number and ensure all items are well packaged to prevent damage. We recommend using a tracked service to ensure they reach us.

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