More about Glenmorangie Lasantra: Named from the Glen of the Morangie Burn, ‘glen of great tranquillity’ in Gaelic, it’s just what you expect at the bottom of a slope on the wind-swept coastline of Dornoch Firth. The distillery climbs the slope above the warehouses at the water’s edge. Situated north of Inverness in the North East Highlands close to the Royal Burgh of Tain, one of Scotland’s oldest towns and long a place of pilgrimage, documents suggesting production of whisky from the old Morangie farmhouse goes back at least 250 years.

In 1996 cooperage, storage, blending, bottling, administration, marketing and other functions were moved to headquarters near Edinburgh airport. Left at the distillery are a visitor centre and 16 employees, the ’Sixteen men of Tain’, mentioned on the labels of the wood finish bottlings distilling 120 casks of whisky a day. Glenmorangie was one of the first distilleries with the innovation of steam-heated stills, eliminating the bottom of the wash to burn. The stills are the tallest found in the Highlands, a design used in the 1880's for gin that result in a light and elegant spirit. As a best-selling single malt only a small part of production is used for blends and practically none is bottled by independent bottlers. In 1996 a range with sherry, port and madeira finishes complemented the original bourbon aged range.

Lasantra Producer's Tasting Notes; Aroma: Like the most delicious dessert menu imaginable, Lasanta taunts the senses with chocolate covered raisins, honeycomb and smooth caramel toffee. Citrus notes clear the way for the crispy burnt sugar and melting softness of crème brulee to be replaced by the rich aroma of rum and raisin ice cream

The addition of water to Lasanta exposes another menu of juicy dates and caramelised apricots whose sweetness is offset with hazelnut and walnut oil. Notes of dessert sherry wine emerge, mixed with spice and linseed oil to give a sense of cosiness and age-old comfort

Taste: The full, sweet flavour typical of Spanish sherry with sultanas, orange segments, walnuts and butter toffee. The bite of hazelnut tasted through a chocolate coating, spice notes and hints of leather add the overwhelming sense of richness

Finish: Satisfyingly long with spiced orange and chocolate enrobed hazelnuts

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We want you to be completely satisfied with our goods. However, despite our best efforts, things do go wrong, parcels do go astray, or perhaps its not the right colour. Regardless, we want to make sure we put them right as quickly as possible. So to return goods, we need to give you a Return Merchandise Authorisation (RMA); please dont send anything back without contacting us, and obtaining an RMA.

To Return Goods, and get a RMA

If you want to return goods to us ...

1. please log in to your account
2. under Orders, select the Previous Orders tab.
3. from there, select the relevant order number
4. click on the RMA link, which is towards the right hand side
5. Please provide as much information as possible as to why the product/s are unstaisfactory
6. await our reply (if we havent replied within 48 hours, please call to ensure we have received your request)

Refunds ... The Cheese and Wine Shop of Wellington offers a full refund on all goods that you may be dissatisfied with (this includes Sale items). Customers who send back unwanted goods that are not damaged will receive the value of the item purchased less the delivery costs.
 
Unsuitable or defective items may be returned for refund or exchange providing they are received within 7 working days of the original delivery date in brand new, unused condition, in the original undamaged packaging (with labels intact, including hygiene strips)

Please ensure that your return is accompanied by a note stating your name, address, email address, contact telephone number, order number, RMA and the reason for the return and what refund/exchange you require. (As agreed in the RMA)
 
We will consider the overall condition of the product being returned when making a refund. As soon as we receive your goods we will process your request for a replacement item or refund. We will notify you via email as soon as your request has been processed.
 
You will need to pay the cost of returning goods to us, unless the goods are defective in which case you will receive a full refund including your postage and packaging costs. Proof of return and postage will be required should an item be lost in transit. Neither refunds nor replacements can be made until such proof is provided. We strongly suggest you get a Certificate of Posting from the Post Office when you send an item back.

All refunds are applied to the credit/debit card used to make the original purchase unless otherwise notified. Refunds will be furnished within 30 days of the agreement to refund.
 
If you have requested a refund, or replacements of a lower value than the returned goods, a refund will be credited back to the card used to pay for the original order. We will let you know as soon as the refund has been processed.

If you have requested replacements of a higher value, you will need to contact us to make the additional payment.
 
Sending Goods back..

Once you have a return number from us, and you need to return the goods ... please enclose your order number and ensure all items are well packaged to prevent damage. We recommend using a tracked service to ensure they reach us.

Please send them to;